Insurance/Payment Policy

Please be prepared to provide a photo ID and your insurance card(s) prior to each appointment. Please inform us at check in of any changes to your insurance or personal information.

As a service to our patients, we will submit medical claims to your insurance company if applicable. In many cases your insurance company may cover all or a portion of the evaluation, diagnostics and procedures; however, we cannot guarantee this and you are responsible for payment of services rendered. We accept checks, Visa, MasterCard and Discover.

The VEIN Specialists is currently IN NETWORK with:

• Medicare
• Blue Cross Blue Shield of Illinois
• Cigna
• Humana PPO, Preferred PPO, POS
• Humana Choice, Humana Choice Care
• Humana National
• Humana Gold Plus
• HFN
• HealthLink
• PHCS
• Multiplan
• Advocate Accountable Care
• UHC Medicare Advantage
• Tricare
• Palmetto/ Railroad Medicare
• Health Alliance Medicare Advantage Plans

For patients who are contracted with insurance carriers that The VEIN Specialists would be an out-of-network provider, we will accept these insurances for payment but please realize that your choice to use an out-of-network provider for your treatment may affect your out-of-pocket costs.

We encourage you to contact your insurance company prior to your first procedure to ask for an estimate of your out-of-pocket costs. We will happily provide you with a list of procedure codes (CPT codes) for the procedures you need so that you can obtain as accurate an estimate as possible.

Cancellation Policy

We make every effort to schedule your appointments according to your needs. Your appointment is time that we have set aside for you alone as we do not double book our appointments. We understand that sometimes things can come up or emergencies arise. Should you need to cancel or reschedule your appointment we would greatly appreciate 48-hours notice. This allows us adequate time to schedule another patient as well as reschedule your appointment for a time that will better fit your needs. Any missed appointment or an appointment that is cancelled without 48-hour notice will result in a $50.00 charge that is not billable to insurance.

Co-payments and Non Covered Services

Copays are due at time of service. We accept checks, Visa, MasterCard, Discover and American Express. If you have a question about your bill or a non-covered service, please call our office 309-862-4000 or our billing office at 1-630-455-4528 ext. 223.